Periva Guides

Lost & Found Tags

Periva Lost & Found Tags are round vinyl stickers, 1 inch in diameter, with a strong adhesive, and a unique QR code that helps lost items come back to their owner when found and scanned. 

Lost & Found Tags are not
Able to track location in the background
Not electronic
Not battery-powered

Setting up your Lost & Found Tag 
Super-simple setup for owners …
1. Get the Periva app and sign up, free.
2. Scan a Tags and pair it to your item. 
3. You can optionally add details for the finder (contact info, a reward for returning, etc). 
Editing a Tag’s info: You can change a Tag’s nickname, photo, cash reward, finder message, and other details at any time in the app. Currently, the item category cannot be changed.

Easy for finders to do a good deed … 
1. Scan Tag with their phone camera and instantly see the details. 
2. Easily and anonymously message you via the Periva app about the item and share its location. 
3. Message back to arrange pick of your item. 

Marking an item as “lost”
When you mark an item “lost” in the app, it adds a red “lost” banner to the page that a finder sees when they scan your item’s Tag. You don’t need to mark an item “lost” for someone to be able to scan the item’s Tag or get it back to you.

Returning lost items
SAFETY: Please keep your safety in mind when getting your lost item back. Either meet in a public place, take a friend, or have the finder drop off the item someplace safe.

The owner is responsible for paying out the reward for a returned item, whether by cash or by payment app. Periva is not involved in this payment. The finder is not responsible for any damage to a lost item.

What Lost & Found Tags are good on 
Kids items: bottles, clothing, lunch boxes, books, workbooks, pencil boxes, backpacks, mobile devices, computers, tablets, strollers
Electronics: laptops, desktops, phones, earphones, tablets, consoles, VR headset, headphones, airpods
Containers: bottle, cup, food container, flaskBags: suitcase  backpack, grocery bag, tote bag
Keys
Credit cards
IDs: passports, driver's licenses, company id
Tools: drills, hammers, pliers
Printed materials: book, notebookBikes & accessories:  helmet, pump
Vehicles: car, truck, motorbike, scooter, e-scooter
Wallets: men's wallet  ladies purse
Toys
Watersports: paddleboards, kayaks, canoes, boats
Appliances
Boxes: packaging boxes, moving boxes
Pets: dog, cat collars
and whatever else is prone to wander

Removing or transferring a Tag
Coming soon: In the app, you can transfer a Tag to another user if you donate or sell an item. Meanwhile, please message Periva Support and we will help you transfer a Tag. 

Can someone track me or can I track someone with a Tag?
Tags are intentionally not able to passively track the location of you or your items. Location data is only sent to the Tag owner when the finder selects the “Share location once” button. To share the location again, the finder must select that button again.

What can someone learn about me by scanning one of my Tags?
The public webpage that a finder sees when they scan your tag includes this data, if you’ve provided it: Item nickname, Item type, Item type, Message for finder, Monetary reward. What ever you include when setting up the Tag is what shows up. If the item is marked as lost.  If the finder sends you their location or sends a message, that does not reveal your contact info.

For specific questions you cannot find answers to in these Guides, please message us: Account > Messages > Periva Support, or email us at: support@periva.com